Privacy Policy

ClimeNow GmbH (Luise-Ullrich-Str. 20, 80636 Munich, Germany, hello@climenow.com) explains below which personal data we process, for what purpose, on which legal basis, and how long. This notice fulfils Art. 12–14 GDPR and § 25 TTDSG.
1  Who is responsible?
ClimeNow GmbH, represented by Managing Director Robert Kellner. We have not appointed a Data Protection Officer. Please contact us at the address above with the subject “Data Protection”.
2  When does this notice apply?
When you use:
- climenow.com (incl. blog)
- Cookie and consent banner (Usercentrics)
- Contact/demo forms Scheduling (Calendly)
- Newsletter, webinar or event sign-up
- B2B sales, support and CRM (Pipedrive, Microsoft 365)
- Typeform questionnaires and surveys (e.g. readiness scans)
3  Which data do we collect?
Technical data
- IP address (truncated/anonymised)
- Browser/device type
- Pages viewed, date/time, referrer

Consent data
- Cookie choice (Usercentrics)
- Timestamp, anonymised IP segment

Identification & contact data
- Name, role, company
- Phone number, e-mail address

Assessment / Readiness Scan (incl. Typeform)
- Execution & readiness signals
- Fundraising timeline, confidence levels
- Outreach metrics, hit rates
- Runway data, cash-in plans
- Other structured inputs you submit via Typeform or our website

Scheduling
- Preferred slot, time zone, agenda notes (Calendly)

Contract & billing
- Company address
- VAT ID
- Order and invoice history

Correspondence
- Any information voluntarily shared with us
4  Why and on which legal grounds?
Provide website & ensure IT security
Art. 6(1)(f) GDPR (legitimate interest)

Set necessary cookies
§ 25(2) TTDSG
(all others only with consent under Art. 6(1)(a) GDPR)

Analytics (Google Analytics 4)
Only with consent — Art. 6(1)(a) GDPR

Answer enquiries, arrange demos, send requested materials
Pre-contractual steps — Art. 6(1)(b)
Email delivery where required — consent, Art. 6(1)(a)

Typeform assessments / readiness scans
Consent — Art. 6(1)(a)
Pre-contractual steps for DD⁺ — Art. 6(1)(b)

Scheduling & meetings
Legitimate interest — Art. 6(1)(f)

Newsletters & webinar information
Consent — Art. 6(1)(a)
Existing customers: § 7(3) UWG + Art. 6(1)(f) GDPR

CRM & sales pipeline operations
Legitimate interest in efficient processes — Art. 6(1)(f)

Fulfil contracts, accounting & tax obligations
Art. 6(1)(b)(c)

Assert/defend legal claims
Art. 6(1)(f)

Where we rely on Art. 6(1)(f), we balance our interests with your rights.  
5  Who receives your data?
We use carefully selected processors under Art. 28 GDPR:
- Webflow Inc. – Website/CMS hosting (EU servers via AWS)
- Usercentrics GmbH – Consent management (Germany)
- Typeform SL – Surveys & structured assessments (EU, SCCs)
- Google LLC – Analytics 4 (USA, IP anonymised, DPF)
- EmailJS Inc. – Automatic email delivery (USA, DPF + SCCs)
- Calendly LLC – Scheduling (USA, DPF + SCCs)
- Microsoft Ireland Ops Ltd. – Microsoft 365 (EU Data Boundary)
- Pipedrive OÜ – CRM (EU-based)
- LinkedIn Corp. – Insight Tag (USA, only after consent)
- Papermark Inc. – Secure data room (USA, DPF + SCCs)
Public authorities may receive data where required by law.
6  International transfers
Where data is transferred outside the EEA, we rely on:
- An adequacy decision (e.g. UK)
- EU–US Data Privacy Framework for certified providers (e.g. Google, Calendly, EmailJS)
- Standard Contractual Clauses (SCCs) with supplementary safeguards
- EU hosting options wherever possible
7  How long do we store data?
- Server logs: 14 days
- Consent records: 3 years (legal burden of proof)
- Typeform/assessment data: 24 months after completion or deletion request
- Calendly bookings: 12 months after meeting
- CRM prospects: 24 months after last contact
- Contracts & invoices: 6/10 years (German tax & commercial law)
- Newsletter: until unsubscribe or consent withdrawal
8  Cookies & similar tech
Strictly necessary cookies run automatically. Analytics/marketing cookies (Google, LinkedIn) load only after explicit consent in the Usercentrics banner. You can change your choice any time via the fingerprint icon in the footer.
9  No automated decision‑making
We do not conduct automated decision-making or profiling under Art. 22 GDPR.
10  Your rights
Under Art. 15–21 GDPR, you may request:
- Access
- Correction
- Deletion
- Restriction
- Data portability
- Objection to processing
- Withdrawal of consent at any time
You may also lodge a complaint with the Bavarian Data Protection Authority (BayLDA, Ansbach).
11  Security
We use TLS encryption, strict access control, MFA, regular penetration testing, ISO 27001-certified hosting and internal information-security controls.
12  External links
Links to third-party sites (e.g. LinkedIn, partner pages) are subject to their own privacy policies.
13  Updates
We may update this policy from time to time. Substantial changes will be communicated via e-mail or a website banner at least 14 days before they take effect..
Last updated: 25 November 2025
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